Performance¶
This page summarizes benchmark results for ACME Assist after the most recent inbox and automation pipeline changes.
All runs used the same dataset and were measured in the same environment: 200k conversations, 35 active automations, PostgreSQL 15, and a 4 vCPU app node.
Version comparison¶
| Scenario | v1.18 | v1.19 | Change |
|---|---|---|---|
| Open inbox | 1480ms | 930ms | -37% |
| Search conversations | 920ms | 610ms | -34% |
| Assign conversation | 410ms | 300ms | -27% |
| Run routing automation | 185ms | 122ms | -34% |
| Webhook delivery success | 98.6% | 99.4% | +0.8 pts |
The largest wins came from reducing repeated channel permission checks and adding a cache for automation rule evaluation.
Next steps¶
Track these same scenarios each release so regressions are visible before customers notice slower response times.
Need help?¶
Need more help? Email support@acme.io or start a conversation from the in-app widget. Our team typically replies within a few hours.